Reports and Analytics 
​in Real-time

Our chatbots offer a quick and easy way to collect and capture information from customers.  We offer custom reports that track, record, and analyze customers' input,  behavior, and engagement. 

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Restaurant Report Example

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Dashboard Report

This chatbot dashboard report shows:

• New chatbot subscribers
• Total chatbot subscribers
• Number of reviews submitted
• Overall rating experience score
• Recommendation rating score 
• Customer returning probability 

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Customer Feedback Report

This customer feedback report shows:

• Customer's name and email
• Rating for food, service, ambiance, value, & overall 
• Customer's written feedback
• New or returning customer
• Recommendation response 
• Submission date

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Customer Rating Report

This customer rating report shows:

• ​Averaged rating score for food, service, ambiance, value, overall, and recommendation
• Rating percent change from prior period (⬆️ or ⬇️) for each category
• Pie chart breakdown for each rated category
• Rating breakdown by submission date

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Photo Capture Contest 

This customer photo capture report shows:

• Image captured by customer via the chatbot
• Url of of captured image
• Customer's name
• Customer's email
• Customer's consent to use photo
• Submission date

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