Restaurant review chatbot with Messenger scan code will be a game-changer in 2019.
Leverage Happy Customers
If the chatbot determines the customer had a great overall experience, the bot will automatically prompt customer to share your restaurant bot with local friends, family, or co-workers. The bot can entice customers to share by offering a coupons.
Defuse Unhappy Customers
If the chatbot determines the customer had a bad overall restaurant experience, the bot will immediately apologize and give the customer an opportunity to voice their frustrations. The bot can offer unhappy customers coupons in an attempt to give the restaurant
Reports and Analytics
All the data collected from the restaurant review chatbot is captured, analyzed, and recorded to spreadsheets as well as configured in real-time to an online report.
Restaurant review data collection helps answers important questions: