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Messenger Chatbot
Blog

New Offline Marketing Technique Is Killing It For Restaurant Owners

11/7/2018

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Restaurant review chatbot with Messenger scan code will be a game-changer in 2019.

Here's how it works:

When the customer finishes their meal, the waiter drops the check and informs customer about the restaurant review.  

​Upon customer scanning the Messenger Code, our restaurant chatbot begins asking the customer questions about the food, service, ambiance, and value.  Based on the ratings and responses the customer provides, the bot decides to either leverage the customer's satisfaction or tries to defuse an angry customer.
New Restaurant Offline Marketing Technique
Try It Live - Now
Good Reviews
Leverage Happy Customers
If the chatbot determines the customer had a great overall experience, the bot will automatically prompt customer to share your restaurant bot with local friends, family, or co-workers. The bot can entice customers to share by offering a coupons. 

Bad Reviews
Defuse Unhappy Customers 
If the chatbot determines the customer had a bad overall restaurant experience, the bot will immediately apologize and give the customer an opportunity to voice their frustrations. The bot can offer unhappy customers coupons in an attempt to give the restaurant

​Reports and Analytics
​
All the data collected from the restaurant review chatbot is captured, analyzed, and recorded to spreadsheets as well as configured in real-time to an online report.
Chatbot Reports and Analytics
Restaurant review data collection helps answers important questions: 
  • Is the customer going to come back again? If not, why?
  • What did the customer think of the food, service, ambiance, & value?
  • Is the customer going to recommend your restaurant?
  • Is the customer willing to write a good online review (e.g. Yelp)?
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    • About Us
    • Job Openings
    • Blog
  • Industries Served
    • Apartment Buildings
    • Real Estate
    • Restaurants
    • Local Businesses
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  • Contact Us